Digital dos and Don’ts for banking

Source: FNB website

Digital dos and don’ts for banking can help to avoid being scammed. Here is the advice we found at FNB.

Digital dos and don'ts with your computer and cell phone banking.

Digital dos and Don’ts

  • It is vitally important that you never give your online banking username and/or password to anyone.
  • Never give your One Time PIN (OTP) to anyone.
  • Never click on links in emails claiming to be from FNB (we never send links in our correspondence).
  • Always type in www.fnb.co.za in your browser.
  • Be cautious of company names with web-based email addresses, e.g., junkmail@yahoo.com, @hotmail.com, @gmail.com, @ymail.com.
  • Review your transactions regularly.
  • Don’t expect to be selected as a winner if you haven’t participated in the lottery or other competitions.
  • When in doubt, notify us.
  • Never save your passwords to your browsers.

Remember: Banks may ask you for the following details to verify your FNB account.

  • Your name
  • ID number
  • Contact number

Do note that they will never, under any circumstances, ask you for your username and password for your banking profile.

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